01. Information We Collect
Account Data
Name, email, billing address, and authentication credentials provided during registration.
Lead Intel
IP addresses, browser type, and contact details captured by our agents on your website.
02. Processing & Utilization
We process your data to fulfill our contractual obligations. Specifically:
- Facilitating autonomous lead recovery and automated outreach.
- Training our ML models (anonymized data only) to improve agent efficiency.
- Processing transactions securely via our Merchant of Record, Paddle.
- Complying with legal obligations and fraud prevention.
03. Data Retention Schedule
| Data Category | Duration | Logic |
|---|---|---|
| Profile Info | Permanent | Active account lifecycle |
| Lead Logs | 12 Months | Automated scrubbing |
| Billing Records | 7 Years | Tax compliance |
04. Cookies & Tracking
Our agents use LocalStorage and session cookies to maintain lead persistence across browser restarts. You can disable these in your browser settings, though this may impede the recovery performance of the LeadKoi agents.
05. Rights & Compliance
Regardless of geography, LeadKoi provides all users with the Right to Erasure (the "Right to be Forgotten"), the Right to Portability (exporting your leads), and the Right to Rectification.
Exercise Your Rights
To request a complete data export or account deletion, contact our Data Privacy Officer: